Key client management is an essential element for the success of professional service firms.  With the market place becoming ever more competitive and the client becoming ever more selective, strong key client management is no longer an option.  Many firms are thinking and talking about client management but how many actually live it?

• Is just doing a good job still good enough?
• What does truly excellent key client management involve?
• What are the stages in the process of implementing a client focused approach?
• How can we strengthen and protect the relationships we have with our key clients?
• What does an effective client plan include?
• How can we ensure key client plans are actually implemented?

Paul Matthews, a Partner at  The PACE Partners LLP, will explore and answer these questions with you during our seminar on the 25th September.  He will provide a best practice approach to key client management and introduce you to practical tools to help protect and develop your key client relationships.  In addition to this he will bring the session to life with numerous real life examples and be happy to answer any questions you may have on or around this important topic.

For more information or to book your place please click here

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