Client review meetings are often used to measure a client's satisfaction with a particular project. 

Often used as an important sign of the strength of a relationship, these meetings offer far more than just the chance of a 'catch-up'.

Used more strategically, client review meetings can:

• Provide vital information about the client organisation
• Explore the future as the client sees it
• Identify potential new opportunities for the firm and client
• Build a more secure and loyal relationship between the two parties

The challenge many client teams face, is just how to make these meetings great for both the client and the firm. How should the time available be best used? Who should be involved? What should happen post-meeting to maintain the client's interest and enthusiasm for their advisers?

This online seminar recording answers these questions and gives practical advice on how to conduct great client review meetings.

Hosted by John Monks.

We are delighted to offer this seminar as an electronic file to upload on to your firm's intranet or similar system. This would enable your firm's people to:
 

• Watch and listen to the content of each session
• Access this thought leadership, whenever and however many times they like

£495 + VAT (total cost £581.63 inclusive of VAT)

Purchase this as part of seven or more seminars and you will qualify for a 15% discount. Purchases of seven or more must be processed by telephone on +44 (0)1932 260062 instead of through the online purchase system.

For more information about The Essential Ingredients series click here.